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Privacy Policy


1. The purpose of this privacy policy is to let users of AgResearch Heritage ("the Site") know when we collect personal information and what we do with it. We do not use, share or transfer personal information in connection with the Site except as set out in this policy.

Collection, storage and use

2. No need to disclose personal information
The Site can be viewed and its web feeds can be subscribed to without the need to disclose any personal information to us.

3. Your disclosure of personal information
However, you must disclose certain personal information when contacting us about the Site. Such information will be viewable by Site administrators, certain AgResearch staff and contractors (including third parties who provide administration or improvement services in relation to the Site ("Third Party Contractors")). Please do not send us personal information of a sensitive nature.

4. Holding of information
Personal information that you provide will be held by AgResearch, and may be shared with, and held by, our third party contractors to the extent necessary for those parties to provide administration or improvement services in relation to the Site. Email addresses provided when emailing feedback directly to AgResearch are not made available to the public. Unless required by law, we will not publicise the names or email addresses of individuals who provide feedback to us without their consent.

5. Use of personal information
We will only use personal information provided to us for the purpose of administering, evaluating and improving the Site, improving our services and communicating with you.

6. Feedback
Feedback is important and is used to evaluate and improve the Site. If you provide feedback on the Site directly to AgResearch via the supplied email address, that feedback will be sent to appropriate AgResearch staff. We may pass on relevant comments to other people within AgResearch who administer, have contributed content to, or are otherwise interested in, the Site. This could include your email address and other identifying information.

Statistical information and cookies

7. Statistical information collected
We may collect statistical information about your visit to help us improve the Site. This information is aggregated and non-personally identifying. It includes:

  • your IP address;
  • the search terms you used;
  • the pages you accessed on our Site and the links you clicked on;
  • the date and time you visited the site;
  • the referring site (if any) through which you clicked through to this Site;
  • your operating system (e.g., Windows XP, Mac OS X);
  • the type of web browser you use (e.g. Internet Explorer, Mozilla Firefox); and
  • other incidental matters such as screen resolution and the language setting of your browser.

8. Use of statistical information
The statistical information referred to above will be viewable by Site administrators and certain other AgResearch staff. It may also be shared with other government agencies, or with other third parties for reasons relating to our business.

9. Cookies
This Site generates persistent session cookies for the purpose of monitoring Site usage. The cookies do not collect personal information. You can disable them or clear them out of the web browser you are using to view this Site without affecting your ability to use the Site.

Records and disclosure statement

10. Public Records, Official Information and Parliament
Your emails and contributions to the Site may constitute public records and be retained to the extent required by the Public Records Act 2005. AgResearch may also be required to disclose those materials under the Official Information Act 1982 or to a Parliamentary Select Committee or Parliament in response to a Parliamentary Question, or otherwise as required by law.

Rights of access and correction

11. Your rights
Under the Privacy Act 1993, you have the right to access and to request correction of any of your personal information provided to AgResearch in connection with your use of this Site. If you would like to see the personal information relating to you that AgResearch has stored, or to change such personal information, or if you have any concerns regarding your privacy, please contact us at (mark your email "Attention: Privacy Officer") or via the contact details below . AgResearch may require proof of your identity before being able to provide you with any personal information.

Privacy Officer
AgResearch, Corporate Office
5th Floor, Tower Block
Ruakura Research Centre
10 Bisley Road
Private Bag 3115
Hamilton 3240
Phone: +64 7 834 6600

12. Privacy Commissioner
If you are not satisfied with our response to any privacy-related concern you may have, you can contact the Privacy Commissioner:

Office of the Privacy Commissioner
PO Box 10-094
Wellington, New Zealand
Phone: +64 4 474 7590
Enquiries Line (from Auckland): 302 8655
Enquiries Line (from outside Auckland): 0800 803 909
Fax: 04 474 7595